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About ACPS
 About ACPS
Corporate Overview
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Policies

Warranty/Servicing Policy

ACPS operate a quality system which is ISO9001:2000 certified. Our objective is to treat all our customers as we would wish to be treated if we ourselves were the customer. Our aim is to achieve continuous improvement in all that we do.

Our warranty policy seeks to provide whole life cover for equipment, with no additional charges during the term. ACPS make a warranty provision when equipment is sold which is used wherever possible to cover all costs associated with whole life warranty. If charges/costs are unavoidable we work with our customers to minimize them.

ACPS do not use warranty/service work as a source of profit.

Warranty Terms

ACPS products are manufactured in Europe to high standards using quality labor, equipment, materials and components. Prior to any equipment being released many individual tests are carried out. These tests are not limited to samples; each and every unit has to pass the tests before it is released for fitting.

The quality of each unit supplied allows us to provide a 1 year manufacturers hardware warranty with confidence. Should the tracking unit fail during this period ACPS will provide a complete hardware replacement? Replacement units are supplied as standard on a return to base policy.

Environmental Strategy Policy:

ACPS was formed in 1998. We offer a comprehensive service encompassing all aspects of Vehicle Telematics/Telemetry and are the longest established company in the Middle East offering Live-Real Time Vehicle Tracking using GPS and GSM.

It is our policy to comply fully with our legal obligations in respect of all environmental matters and particular attention is given to waste off all kinds. We are aware that our activities can have both a positive and negative impact on the environment and shall Endeavour to continually improve our environmental performance.

In particular we will Endeavour to:-

  1. Ensure our employees and subcontractors are aware of our environmental commitment and that they understand their environmental responsibilities.
  2. Actively encourage employees and subcontractors to suggest environmental improvement activities.
  3. Ensure that all waste that cannot be reused within what we do is transferred to a recycling plant via established means.
  4. Ensure that where waste could cause contamination to surface or ground waters that is carefully stored so as to prevent such occurrence.
  5. Seek to minimize nuisances such as dust, odour, noise, and vibration resulting from our activities by complying with any local and national regulatory requirements.
  6. Evaluate the potential to reuse or recycle all of our waste materials on an ongoing basis.
  7. Where possible work closely with our clients regarding materials used.
All motor vehicles are regularly services to ensure exhaust pollution is kept to a minimum and encourage driving and vehicle habits that will lessen the use of fuels and therefore the amount of emissions potentially output.

 

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